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Outlook invite blast sent. \u00a0<strong>QUESTION: Is Matt completely clear on what the meeting expectations are?<\/strong>\r\n\r\n<span style=\"text-decoration: underline;\"><strong>(meeting day)<\/strong><\/span><strong>\u00a0<\/strong>Matt's\u00a0meeting is missing a few key people (the boss, the boss's boss, both included in the Outlook invite blast). He calls them... they attend via. speakerphone (weird start, but Matt continues). \u00a0He reviews the new reporting format, which involves some technology changes. Some attendees can follow. Some can't. In the end (after a few weeks of one-on-one training between Matt and meeting attendees), everyone is in compliance.\r\n\r\n<span style=\"text-decoration: underline;\"><strong>(mid-year review)<\/strong><\/span>\u00a0Matt's boss beats him down on how the \"new report format\" project and meeting went. <em>\"You didn't have the key players there, in person. You didn't make the technology aspect clear. You took 30 days beyond the meeting to ensure everyone was in compliance.\"<\/em>\r\n\r\nRemember that original email from Matt's boss? \u00a0<em>\"Hey Matt, set up a meeting for the team, let's brief the team on the new reporting format you designed.\"<\/em>\r\n\r\nSure sounds like the mid-year review task description should have replaced the near-useless original email. But, it didn't... and now <strong>Matt<\/strong><strong>\u00a0gets flack because his boss didn't understand how to hold his team accountable.<\/strong> A real \"WTF\" moment.\r\n\r\nWho screwed up? \u00a0Matt or his boss? 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Enter your email and we can begin right now, together! \u00a0-Tom<\/em><\/p>"},"elements":[],"widgetType":"text-editor"},{"id":"5a055880","elType":"widget","settings":{"form":"2057917"},"elements":[],"widgetType":"convertkit-elementor-form"}],"isInner":true},{"id":"1f79cf2e","elType":"column","settings":{"_column_size":50,"_inline_size":null},"elements":[{"id":"6ab9106","elType":"widget","settings":{"image":{"url":"https:\/\/leadserveprofit.com\/wp-content\/uploads\/2024\/01\/Tom-Lead-Serve-Profit.png","id":22825,"size":"","alt":"","source":"library"},"image_size":"medium"},"elements":[],"widgetType":"image"}],"isInner":true}],"isInner":true}],"isInner":false}],"isInner":false}]